Overview
Sales Coordinator Manager
We are looking for an organized and proactive Sales Coordinator Manager to manage and coordinate sales activities for an iron and steel manufacturing organization. The candidate will act as a key link between the sales team, customers, production, dispatch, finance, and other internal departments to ensure smooth order processing and customer satisfaction.
Key Responsibilities
- Coordinate day-to-day sales activities and ensure smooth order execution.
- Manage customer enquiries, quotations, purchase orders, and sales documentation.
- Coordinate with customers regarding order status, delivery schedules, and requirements.
- Work closely with production and dispatch teams to ensure timely order fulfilment.
- Maintain accurate records of sales orders, customer details, quotations, and dispatches.
- Prepare sales reports, MIS, and performance updates for management.
- Follow up on pending orders, payments, dispatches, and customer requirements.
- Coordinate with the accounts team regarding invoices and outstanding payments.
- Support the sales team in preparing quotations and commercial proposals.
- Maintain strong relationships with existing customers.
- Track sales targets, order status, and customer commitments.
- Resolve routine customer queries and coordinate internally for timely solutions.
- Monitor market/customer requirements and communicate relevant information to the sales team.
- Ensure proper documentation and timely completion of sales processes.
Skills & Competencies
- Excellent communication and coordination skills.
- Strong customer relationship management abilities.
- Good knowledge of sales coordination and order management.
- Strong follow-up and organizational skills.
- Good understanding of manufacturing and industrial sales processes.
- Proficiency in MS Excel, MS Office, and ERP systems.
- Strong analytical and reporting skills.
- Ability to manage multiple customers and orders simultaneously.
- Problem-solving and decision-making capabilities.
- Team-oriented and result-driven approach.
Requirements
- Graduate in Business Administration, Commerce, Marketing, or a related field.
- Relevant experience in sales coordination/order management in the iron & steel or manufacturing industry.
- Experience handling customer orders, quotations, dispatch coordination, and sales documentation.
- Good knowledge of MS Excel and ERP software.
- Strong communication and interpersonal skills.
- Ability to coordinate effectively with sales, production, dispatch, finance, and customers.
- Candidates who can work effectively in an in-house office environment will be preferred.
About DCS Group
DCS Group has placed 25,000+ candidates across 275+ companies since 2011, spanning technical, corporate and blue-collar roles across India.
